Effective Date: 1st October 2023

At CAOCherry, we are committed to safeguarding your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, interact with our products, or leave comments. By accessing our website or providing your information, you consent to the practices described in this Privacy Policy.

Who We Are

Our website address is: www.caocherry.com

Information We Collect

We may collect various types of information, including:

1. Personal Information: This may include your name, email address, phone number, and other contact details provided during the ordering process or when contacting our customer support.

2. Payment Information: We collect payment information, such as credit card numbers, to process your orders securely. We do not store this payment information on our servers; it is processed through secure payment gateways.

3. Device Information: We may automatically collect information about your device, including your IP address, browser type, operating system, and device identifiers.

4. Website Usage Data: We gather data on your interactions with our website, such as pages visited, time spent on each page, and actions taken. This data helps us improve our website’s performance and user experience.

How We Use Your Information

We use your information for the following purposes:

1. Order Processing: Your personal and payment information is used to process and fulfill your orders and provide customer support.

2. Communication: We may use your contact details to send order confirmations, shipping updates, and other transaction-related communications. You may also receive marketing communications if you opt-in.

3. Website Improvement: We analyze website usage data to enhance our website’s functionality and tailor our content to your preferences.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and fulfilling your orders. These service providers are contractually obligated to keep your information confidential and use it only for authorized purposes.

Your Choices

You have the right to:

1. Access and Update: You can access and update your personal information through your account on our website.

2. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in the emails or by contacting us directly.

3. Data Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.

Security

We take reasonable measures to protect your information from unauthorized access and use. However, no data transmission over the internet can be guaranteed to be completely secure.

How Long Do We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This enables us to recognize and approve follow-up comments automatically, rather than holding them for moderation.

For users who register on our website (if any), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except for the username, which cannot be changed). Website administrators can also view and edit this information.

What Rights You Have Over Your Data

If you have an account on our site or have left comments, you can request to:

1. Receive an exported file of the personal data we hold about you, including any data you have provided.

2. Request the erasure of any personal data we hold about you. This excludes data we are obliged to retain for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may undergo automated spam detection checks.

Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please do not hesitate to reach out to our dedicated Customer Support team at:

– Email: support@caocherry.com

– Phone: +234 816 146 0302
– Postal Address: Road 25, Ikota Villa Estate, Ikota.

Thank you for trusting CAOCherry with your personal information. Your privacy is essential to us, and we are committed to providing a secure and enjoyable experience during your visit to our website and use of our products.